Category Archives: Samsung Printer Support

How to Bring an Offline Printer Online?


Most of the time, you can bring the printer back online with a few clicks in Windows, but if not, there are additional troubleshooting steps you can take.
Step 1Reboot your printer by shutting it off and turning it back on again. Give the unit a minute or two to finish booting.

Step 2Verify that the printer is plugged in to your computer (for local printers) or that it has network connectivity. If the printer is a networked unit, double-check the link light on the back of the printer to make sure it’s flashing green.

Step 3Log on to your computer using an account that has “Manage Printers” rights to the printer. In most cases, a local administrator account is sufficient.

Step 4Click the “Start” button and then click “Devices and Printers.”

Step 5Right-click the printer and select “See What’s Printing” to display the print spooler window.maxresdefault

Step 6Click “Printer” and select “Use Printer Offline” to remove the check mark. The printer should come online at this time. If this option is grayed out or if the printer does not come online, continue following the steps below.

Step 7Close the print spooler window and return to Devices and Printers.

Step 8Open a Web browser and download the latest driver for your printer from the manufacturer’s website.

Step 9Follow the instructions that come with the driver to install it. If you still cannot bring the printer online, continue with the steps below.

Step 10Click the “Start” button and then click “Control Panel.”

Step 11Type “troubleshooter” (without quotation marks) in the Search box at the upper-right corner of the window. Click the “Troubleshooting” link when it appears in the main window.

Step 12Click “Use a Printer” under Hardware and Sound.

Step 13Follow the on-screen instructions. The troubleshooter will attempt to identify and fix the issue. If it cannot, it will provide you with further guidance on addressing the problem.

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Resolve Printer Issues on your Mac


Follow these steps if you can’t get your printer to work with your Mac.

 These steps might help you to resolve printing issues such as these:
  • Your printer doesn’t appear in the Printer pop-up menu of Print Dialog.
  • Your printer doesn’t appear in Printers & Scanners preferences.
  • Your Mac displays a message that software for your device isn’t available.

If your Mac doesn’t see your printer or have the software for it

  1. Make sure that your printer is turned on and ready. For help with an error light or other error condition that appears on the printer itself, check the device’s documentation or contact the manufacturer.
  2. If your printer is connected to the USB port of your Mac, disconnect it.
  3. Check for software updates to make sure that your Mac has the latest information about your printer.
    Your Mac downloads software for most printers automatically, so it’s usually unnecessary to install software from the printer manufacturer. 
  4. If you disconnected your printer from the USB port in step 2, reconnect it now.
  5. From the Finder, choose Apple menu  > System Preferences, then click Printers & Scanners.
  6. Select your printer in the list of devices. You might need to wait a moment for it to appear.

If your printer doesn’t appear in Printers & Scanners preferences, click Add (+) at the bottom of the list, then choose the command to add a printer or scanner. The window that opens offers more ways to find your device:

Add Printer window

 

If your Mac has some other issue with your printer or scanner

These steps might resolve printing issues that have no other clear cause.

  1. Choose Apple menu  > System Preferences, then click Printers & Scanners.
  2. Select your printer or scanner in the list of devices, then click Delete (–) to remove it from the list.
  3. Follow the steps in the previous section to add your printer again.
  4. If the issue persists, Control-click anywhere in the list of devices in Printers & Scanners preferences. Then choose “Reset printing system” from the shortcut menu that appears.
    Resetting the printing system causes all printers and scanners—including their queues, jobs, and custom settings—to be removed from Printers & Scanners preferences.
  5. Follow the steps in the previous section to add your device again.

If the issue remains unresolved, take these final steps to remove any currently installed printer drivers that could be causing the issue:11111

  1. Choose Apple menu  > System Preferences, then click Printers & Scanners.
  2. Control-click anywhere in the list of devices, then choose “Reset printing system” from the shortcut menu that appears.
  3. From the Finder, choose Go > Go to Folder. Type /Library/Printers/ and click Go.
  4. The Printers folder opens. Choose Edit > Select All to select all items in the folder.
  5. Choose File > New Folder with Selection to put all of the selected items into a new folder named New Folder With Items.
    To save storage space, you can delete the New Folder With Items folder after completing the remaining steps.
  6. Follow the steps in the previous section once more.

If your printing issue persists, contact the printer manufacturer for support.

How to Print from your iPhone, iPad, or iPod touch to an AirPrint-Enabled Printer?


You can print from your iOS device to any AirPrint-enabled printer:airprint

  1. Open the app you want to print from. Find the print option by tapping the app’s share icon (  or ) or settings icon ( or  ). If you can’t find the print option, check the app’s User Guide or Help section. Not all apps support AirPrint.
  2. Tap   or Print.
  3. Choose an AirPrint-enabled printer.
  4. Choose the number of copies.
  5. Tap Print.

 

How the Inkjet Printing Process Works?


  1. The print head has four inkjet elements each for one of the 4 inkjet colours. These elements contain microscopic nozzles for delivering the ink.
  2. Ink is sprayed through these nozzles in the print head. An electric charge is used to form the droplets as they are sprayed.
  3. The print head moves back and forth across the paper creating the image.
  4. Gears and rollers advance the paper with exact precision each time -– ready for the next pass of the print head.
  5. On print completion the paper is ejected.      1442229609753